5 Star Termite and Pest Control Review


Our Overall Rating (4.2)

Company Review

Founded in February 1980, 5-star pest and termite control has been providing excellent pest control services to Tucson and the neighboring communities. The company was locally owned by Shelby Magnus on-Hawkins until recently when they merged with Arrow Exterminators. 5 Star Pest and Termite Control now operate under Arrow Exterminators, and they have their offices at 1002 S Pantano Rd Tucson AZ 85710.

For the last forty years, the company has been specializing in termite control, pest control, and wildlife control. The specific pests covered in these services include; cockroaches, bed bugs, stinging insects, termites, ants, fleas, ticks, mites, mice, spiders, crickets, wildlife, and mosquitoes. The company has specialized in exterminating termites though there is no information on the system that they use. They specifically have a warrant on termite control. This means that they highly trust the system adopted to control termites. The merging of 5 Star Pest and Termite Control with Arrow Exterminators means that they can now specialize in more pests. 

5 Star Pest and Termite Control companies have been well recognized due to their customer service. From the reviews, most of their clients have been in service with the company for more than 10 years. The clients describe the company customer care representatives as polite and very patient with the clients. Through having good customer relationships, the company is able to retain their clients. The reviews also indicate that the staff are responsive and always available when needed. The overall performance of their service has a Google rating of 4.7 and yelp ratings of 3.5. This indicates that the company is highly valued and liked by its customers. 

We have a number of clients complaining about the pricing of their service.The company also does not offer free inspections. They do however offer warranty, and they do have follow-up programs. 

The company claims to use environmental methods when controlling the pest. The clients need to take precautions and safety measures especially if the area being treated is exposed to children and pets. The company technicians usually start their process by advising their clients on the methods and chemicals they are going to use. The reviews indicate that most customers highly rate the products that the company uses.

The merging of 5 Star pest and termite control company with Arrow Exterminators has yielded tremendous results. They are more recent positive reviews as compared to before when the company was operating on its own. The merger has also helped the company cover more pest control services and thus gaining popularity in the region. The merging will help the company to improve on their weak areas.

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Company Pros
  • Good customer service
  • Eco-friendly services
  • Client follow-up
Company Cons
  • Expensive
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Cockroaches
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Spiders
  • Crickets
  • Wildlife
  • Mosquitoes
Company Details

Date Founded: 1980

Address: 1002 S Pantano Rd Tucson AZ 85710

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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