Value Pest is an accredited pest control company known for its affordable pricing. After all, its slogan is “Don’t Overpay.” Started in 1989, this company has its headquarters at 512 N Johnson St, Monroe, North Carolina. Its service area extends over 100 cities in North Carolina and South Carolina.
In services, Value Pest gives treatments that are wide-ranging and very inclusive. Its treatments extend to rodents, termites, bees, wasps, millipedes, fleas, crickets, roaches, ants, ticks, silverfish, spiders, meal moths, mosquitoes. This expansive pest service leads straight into what stands out about Value Pest as a company.
Reviewing its website leads to a strong stance on one-price for every kind of pest. While most competitors charge extra depending on the type of pest, Value Pest is determined to provide all its clients with one easy price. It also offers a satisfaction guarantee or your money back, and boasts that it will never increase its pricing.
In terms of ratings, there are mixed reviews. It is important to mention that Value Pest is a BBB accredited business and holds an A+ rating, showing that it cares about customer service and feedback. Some customers praise its professionalism and timely effective treatment, evident by its 4.6 stars on Google reviews. Others state that they experienced unprofessional behavior and a lack of improvement with their pest problem which explains its 1 star rating on Yelp although only over six reviews. Overall there are more positive reviews than negative, however.
For affordability, Value Pest touts a single $59 per month charge for its b-monthly service no matter the pest. Its website gives comparison prices for other companies to show that it does offer services for a fraction of the cost. A consideration, though, is that Value Pest also makes its clients sign a contract which can sometimes be problematic, and not all pest control companies make its customers do this.
The only other issue is that the money-back guarantee leads to some complaints from customers. This kind of policy usually comes with caveats that are explained in the fine print. Therefore, these policies like this can create tension with customers.
As for eco-friendly products, there is no mention in reviews or on the website. So as always, call Value Pest or consult with the technician with any questions regarding a treatment’s effects on pets or children.
Overall Value Pest offers a nice guarantee, treats an exhaustive number of pests, and its policy on affordability does lead it to be a possible bargain. The only things to weigh are the contracts and sometimes inconsistent service, but if new clients make it a priority to read through all the fine print of contracts, Value Pest could be a great treatment option!
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Treats all pests for one low price
- Money-back guarantee and no raised prices
- Inconsistent service
- Contractual agreements
- Hard to obtain full refunds
Date founded: 1989
Address: 512 N Johnson St, Monroe, North Carolina