Val-Chem Pest Control is a pest management company in California serving Fresno, Madera, Clovis, Kingsburg, and the surrounding areas. It was founded in 1998 and provides pest control services targeting pests such as ants, spiders, fleas, wasp, earwigs, silverfish, rats, ticks, and crickets.
What impressed us about Val-Chem Pest Control is its customer service. All employees from management, customer service representatives to field technicians are professional and courteous. You’ll have a positive interaction with the company from the moment you call for a pest control service to the actual treatment and billing.
You’ll receive a notification via text or call before technicians come for service, and if you aren’t available, Val-Chem customer service representatives are very accommodating. They will reschedule the service for when you’re free. The technicians are punctual and never miss an appointment. When they come to your house, they wear masks, gloves, and shoe coverings inside the house.
Val-Chem technicians will ask you to explain your pest problem and then conduct an in-depth inspection of your home’s interior and exterior. They will share their findings with you and give you the best course of action to eradicate the invading pests. Before treatment, they explain the process and what you can expect during and after treatment.
Val-Chem Pest Control believes in doing the job right, and this is evident in how it conducts its pest treatments. The treatments are highly effective, and the technicians will come back as many times as it takes to get the problem under control.
Val-Chem Pest Control uses non-toxic chemicals in their treatments to minimize environmental impact and protect your property from damage. The technicians are very knowledgeable about the chemicals they use and are very precautious during treatment to protect your pets and children from chemical exposure.
Customers are happy with how the technicians conducted the inspections and how careful they were when spraying. They also report that the technicians were friendly, knowledgeable, and helpful and that they go above and beyond to ensure they deliver excellent service.
They even walk you through the house, showing you where the pests could get in and what to do to prevent them from coming back. If you notice any pests in between your scheduled service calls, you can always call Val-Chem, and technicians will be sent right away to come and retreat at no extra cost.
Customers are also delighted that someone from Val-Chem calls them to ask how the treatment went and if they are satisfied with the service after every service. This personalized customer service creates customer loyalty and why Val-Chem Pest Control has a 5-star rating on Yelp and an A+ rating on BBB.
Overall, Val-Chem Pest Control is an amazing pest control company that takes care of its clients. It has affordable service plans and flexible and reliable scheduling. The technicians are knowledgeable, professional, and friendly and are always willing to help out if you need extra services. The customer service is extremely responsive and returns calls and answer questions promptly. We couldn’t find a single negative review of this company.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Reasonable prices
- Effective treatments
- Responsive customer service
- Eco-friendly treatments
- Doesn't have an extensive pest coverage
Date founded: 1998
Address: 4721 W JENNIFER AVE 2 Fresno, CA 93722