Pioneer Pest Management is a pest management company located at 6103 NE St James Rd, Vancouver, Washington, 98663. It was founded in 2001 by Vancouver native, Bruce Head. It provides services to Portland, Vancouver, and the Southwest Washington area.
Pioneer provides commercial and residential services to customers. Treatments they specialize in include ants, bed bugs, cockroaches, beetles, bees, wasps, hornets, birds, mice, mosquitoes, rats, mice, spiders, termites, carpenter ants, and exclusion and removal services for larger wildlife. Pioneer provides pest management services to several commercial housing groups, including local HOAs, condominiums, and apartment complexes.
The company claims that its focus on preventative measures and routine maintenance make it a superior choice for residential and commercial customers alike in the area. It carries a 100% satisfaction guarantee on all its work, and claims that technicians will come immediately to rectify any situation in which a customer is unsatisfied. The company has a special focus on its bed bug treatments, and claims that they are the best in the area. Pioneer Pest Management is certified by QualityPro, one of the highest accreditations in the pest management field. It also carries GreenPro certification for its eco-friendly treatments and is accredited by BedBug Free. It has been awarded the Angie’s List Super Service Award several times, as well as earning many local accolades for their service to the community.
Pioneer makes bold claims about their credentials and services, and the reviews do seem to indicate customers agree with the high regard the company holds itself in. Thousands of reviews across many platforms regularly speak of technicians being skilled professionals, going out of their way to help customers, and being attentive to individual needs of service. Glowing reviews of the friendliness of individual technicians and office personnel are frequent occurrences. Many reviews say that in years the customer has had no issues with the company. Many reviewers discuss how they were ecstatic with how genuinely their technician was trying to help them with the problem, rather than trying to sell them a product.
Out of thousands of reviews, Pioneer Pest Management is not without its negative marks. Several customers complain that scheduling new service was difficult. Some claim that the scheduling offered was too rigid to accommodate the work and personal life schedules of the customer. Others remark that they repeatedly did not receive call backs from the office regarding new service or scheduling. The recurring complaint about the actual pest management service that pops up time and again in reviews is that wildlife removal and exclusion was not reliable. Several customers comment that they hired Pioneer for large rodents or other wildlife infestations in attics or garages, only to have a technician arrive, catch one or two and leave. The customers claim that they were billed for full service even though the technician only caught a small part of the problem.
Overall, customers’ reviews of Pioneer Pest Management are overwhelmingly positive. After reading thousands of reviews, it is clear that this company consistently brings excellent value and satisfaction to its customers. There are some negative experiences mixed in, but the consensus seems to be that Pioneer Pest Management is a reliable and quality option if you choose to use them for your pest management needs.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Consistent track record of customer satisfaction
- 100% guarantee
- Excellently reviewed technicians
- Some scheduling issues with new service
- Inconsistent wildlife removal results
Date founded: 2001
Address: 6103 NE St James Rd, Vancouver, Washington, 98663