Modern Pest Control company has been around for a long time. Starting their business in 1952, they continue to provide the areas of Katy, Cypress, Sugar Land, and Greater Houston with a multitude of residential and commercial pest services.
Their services include the treatment of mosquitoes, rodents, termites, wildlife, fire ants, fleas, and more. They have such a wide range of knowledge that they feature a blog to discuss all things pests. Along with detailed and well-constructed plans to treat any problem bugs. From a starter plan to a fully inclusive one, Modern Pest Control keeps it simple and easy to get treatment options.
This business has many stand out features, starting with its service guarantees. With their guarantee, if a customer’s service is covered, they will send out technicians between jobs at no additional cost. It’s no wonder they have an A+ with the better business bureau. Offering a guarantee is a risk that can make for many unnecessary service calls but it’s a good sacrifice to make for happy customers.
Modern Pest Control also has one other unique feature that not all pest companies provide, which is transparency. They have a pest library that has extensive information on all the common pests in Texas, allowing any potential customers to be able to identify what is plaguing their home. Each bug also has information about how dangerous the pest is as well as their likely location. Not many companies are willing to tell you how they treat or prevent pests but this company breaks it all down.
Since they display useful information about pests and methods to treat it shouldn’t be too surprising that they also list their prices online. A potential customer does not need to call in for pricing, and they can skip straight to scheduling a free inspection.
Speaking of transparency, they do not mention pet-friendly products, but they do clearly provide information on how to keep your pets and children safe prior to and after treatment.
With all the great positive features of this business, the search for a catch was a bit of a challenge. The only negative reviews were related to appointment scheduling. It seems that some customers experienced either completely missed service calls or unreasonably late appearances. Now, these reviews were few and far in between, and with any kind of service that relies on driving around to a schedule, this is an easy mistake to make. If their route has stops that are too far away sometimes traffic can interfere, or one-stop can take longer than anticipated.
Overall, many pest control companies face issues with scheduling and the good qualities of this company far outweigh the negative. With 65 years in business, this company is probably going to be around for a long time. Especially with such extensive knowledge and an amazing amount of transparency.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Fully transparent on services and pricing
- Highly knowledgeable technicians
- Service guarantees
- Some missed or late for appointment times
Date founded: 1952
Address: 1110 East Ave, Katy, TX 77493