Gold Coast Pest Control is a family-owned company that has been in business since 1988. It is located at 679 E. Easy Street #F, Simi Valley, California 93065, but it offers services throughout Ventura County.
It offers both indoor and outdoor pest control services for commercial and residential properties. It also offers fumigation services and extermination services for rats, mice, ants, and spiders.
When reviewing Gold Coast Pest Control’s services, a few things really stick out above other pest control services.
The first perk is actually not an extermination perk, but a service perk: great customer service. The staff is highly trained not only for quality extermination services but also for great customer service. Gold Coast Pest Control prides itself on quality work throughout the entire process.
Gold Coast Pest Control talks homeowners through the extermination process and shares tricks of the trade so that homeowners and business owners can continue preventative measures even after it finishes the job.
The second perk is a free spot check service. Rather than paying for an entire inspection, Gold Coast Pest Control allows you to book a free 20-minute inspection for a certain area of concern in your home or business. Not only does this option save you money, but it also saves time on a lengthy inspection when you can identify the trouble area.
Gold Coast Pest Control has an A+ rating from the Better Business Bureau, a 4-star rating on Google after seven reviews, and a 2.5-star rating on Yelp after 17 reviews.
However, some customers have had a few problems with scheduling and the office manager.
Several customers have said they have had trouble scheduling services quickly, which can cause a lot of stress when you notice a large infestation in your home. Although customers say they have had good luck reaching the company for initial services, follow-up services can take weeks or occasionally months to schedule.
Additionally, customers have complained about the customer service they’ve received when contacting the office. While most customers have been happy with the technicians that come to their home, when they call the office for scheduling or payments, they say they are met with rude and often unhelpful staff members.
As far as pricing, it offers fairly reasonable rates. For most typical extermination treatments, the cost is $100 on the first visit for a two-hour session. Second visits cost about $65 an hour.
It doesn’t, however, offer free inspections. A two-hour inspection on a home that is 3,000 square feet or fewer will run about $75.
As far as chemicals go, it tries to use eco-friendly products that are safer for your children or pets. Many homeowners have noticed results as soon as the day after and said that their children were able to play in the sprayed areas.
Overall, Gold Coast Pest Control is an affordable option for many homes and business owners. However, the company doesn’t offer a large service area and the small staff can make it hard to get a timely appointment.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Friendly technicians
- Free spot check service
- Small service area
- No free inspections
- Slow to schedule appointments
Date founded: 1988
Address: 679 E. Easy Street #F, Simi Valley, California 93065