A favorite of Baltimore homeowners, Frontline Pest Professionals leaves no stone unturned in delivering quality services and ensuring customer satisfaction. Since its inception in 2003, the company has served over 65,000 happy customers and successfully completed over 1 million projects.
Frontline Pest Professionals operates in three states and has enjoyed steady growth over the last few years. The company’s previous customers are fascinated by its ability to completely eradicate wasps, mosquitoes, ants, spiders, ticks, fleas, cockroaches, and more; as well as seal potholes around your home to discourage future invasions.
Frontline Pest Professionals’ rise to fame and steady growth is linked to its untamed commitment to delivering customer-tailored pest control services. Customers that have experience working with Frontline’s pest exterminators feel that the company does more than just making customers happy.
One customer, a resident of South Salt Lake, UT, said that after he canceled a contract he had with another company and hired Frontline, he never experienced the nuisance of ticks again. He acknowledged that the company’s representatives are friendly and caring. He was proud to say that his encounter with Frontline’s specialists salvaged a situation that seemed impossible to control since, together with his kids and dogs, they never had to deal with ticks again.
Another customer who struggled with eradicating wasps commended Frontline’s technicians for the good job they did to find and remove wasp nests. Additionally, several other customers could not hide their happiness after Frontline’s specialists visited and treated their homes for annoying insects and rodents.
A group of customers praised the company’s responsiveness to client queries and its rigid approach to complete household pest removal.
Additionally, many customers felt that the customer support team was extra cordial and helpful. One customer says that they had an incredible experience with the company’s customer service team. He liked that the company’s technicians showed professionalism in appointment scheduling and provided him with the necessary information, enabling him to choose the right extermination services.
Several other customers who had struggled to eradicate ants and bugs in their homes affirmed that their encounter with Frontline Pest Professionals reinstated peace back to their homes. The calls they made to Frontline’s offices were smooth, and the appointments were scheduled promptly, which saw the pests eradicated and their homes sealed to avert any budding attacks.
As per a review by one customer, the company did a good job of injecting the inside of their home’s walls through the plumber’s plate and under the sinks, ensuring they cleaned all bugs. Fair enough, the reviewer says that the specialist followed up to ensure the bugs didn’t return.
More than 80% of Frontline Pest Professionals’ customers appreciate that the company uses only safe and environmentally-friendly products and techniques. Many of the customers felt that the pricing was fair and friendly to their pockets.
Despite the many praises and endorsements, Frontline Pest Professionals has failed on several occasions. For instance, one customer who had scheduled an appointment with the company to treat her home’s interior and exterior to prevent potential pest attacks got the shock of her life after the company failed to deliver and only rescheduled an appointment, which it never honored. Another horrible experience with the company is when a customer contracted it to perform several treatments only for the technicians to fail in the third service.
If you’re a property or homeowner in Baltimore who has struggled to exterminate rodents, insects, wasps, spiders, and ants, Frontline Pest Professionals can come to your rescue. It offers customer-centered services using eco-friendly products and techniques, so you don’t have to worry about environmental safety.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- High level of professionalism
- Quality and flexible services
- Responsive and reliable
- Lack of consistency in service delivery
- Misses appointments
- Underperforms in some projects
Date founded: 2003
Address: 3921 Vero Rd Suite B, Baltimore, MD 21227, United States