Environmental Pest Control Review

Company Review

Founded in 2006, Environmental Pest Control is a unique pest control company that prioritizes safe, reliable, and effective treatment. It is locally owned and operated, servicing Maryland, Virginia, and West Virginia. This company has also won Angie’s List 2019 Super Service award as well as 2020 Best of Loudoun. 

With a reputation like that, it’s no wonder the services it offers are almost too many to mention. Along with all the usual suspects (ants, cockroaches, spiders, rodents, etc.), the company also takes care of wildlife removal, stink bugs, mosquitoes, and stinging insects. Pest control isn’t the only thing it offers. This company also provides mold removal and disinfecting services. It uses a hospital-grade disinfectant to kill 99.99% of viruses and bacteria.  

The big standout feature is its mission for organic and safe treatment. With a name like Environmental Pest Control, it sure is going out of its way to stand out among the crowd. The company provides low concentration formulas to lessen the impact on humans, animals, and the environment. These products have low toxicity and are perfect for customers with pets or children.

Besides its namesake, a unique feature of its business model is the inclusion of extensive pest plans. These plans envelop all potential problems into one neat package. Whether a customer needs a specialized and focused plan or an all-encompassing treatment, there is something for everyone. 

Moving on to the perception of its actual customers, many people laud the company’s services and professionalism. These customers cite Environmental Pest Control’s reputation as an eco-friendly business that manages to effectively get rid of pests. New customers who have called were impressed by the immediate service they received and continue to recommend the company to others.

What customers did not mention in their reviews is the affordability of the service. Without a direct mention of where it ranks compared to inexpensive or overpriced, it may fall in the middle. The pest plans probably help with the expenses by putting them into a lump sum as well. Luckily, the company does offer free estimates, so getting its pricing and matching to others should be relatively easy. 

To go from best to mediocre to bad, the biggest negative complaint isn’t something to take lightly. Time and time again, customers have stated the service Environmental Pest Control provides is top-notch but the customer service could use some work. From rude encounters to no-budge attitudes, some customers have stopped using this company due to customer relations. As one reviewer put it, even if your service is top of the line in quality, how you treat your customers is all that matters in the end. 

Overall, this company has more positive reviews than negative ones. Being a company that values the environment is a big plus, and its wide range of services is nothing to look past. Customer service could use some work, but every company has something it could improve on.