Like every other pest control company in Connecticut, Eliminate ‘Em Pest Control Services claims to be the best exterminator in the business. But, this claim may not hold as much water in this case. The company is fully licensed and insured to perform pest control services to Connecticut residents. According to their website, they are highly concerned about the safety and health of their customers. While they do have a good rating with the Better Business Bureau, their track record and customer reviews are less than stellar.
As a full-service pest control company, Eliminate ‘Em Pest Control Services offers a variety of solutions for a number of pest issues. Insects like bed bugs, ants, cockroaches, flies, mosquitoes, termites, and fleas and ticks are all covered under their services. They also provide removal of invasive wildlife like raccoons, rodents, birds, and other animals in a humane way. The pesticides and other products used to eliminate and resist pest infestations are eco-friendly and safe, according to the company.
While the company certainly promises to deliver safe, effective treatments for common household pests, their delivery isn’t always spot on. Rude technicians, inadequate explanations, missed appointments, and failed applications are the most common problems. More than a dozen complaints have been filed with the Better Business Bureau, all of which were ultimately resolved.
The biggest draw for doing business with this particular pest control company is their supposed commitment to eco-friendly pesticide applications. They truly seem to care about what happens to the environment, their customers, and the wildlife that they come in contact with. Unfortunately, customers aren’t always satisfied with this approach and many have had to hire another pest control company to do the job.
Just about every pest control company claims that they’re the most affordable local option. It’s no different in this case. However, it seems that this claim doesn’t hold much water with customers. According to multiple reviews, the fees Eliminate ‘Em Pest Control Services charges are out of line with the quality of the services rendered. In some cases, the costs were extremely high and the pest problem became worse instead of better. The company’s owner does claim, however, that they’ll make it right with the customer in these cases.
Anyone looking for an eco-friendly, family-owned, small pest control company in Southport, CT area may want to consider giving Eliminate ‘Em Pest Control Services a call, but buyer beware. They don’t have a listing with Google, the reviews on Yelp are dismal, and the company has had a large number of complaints lodged against it. Even so, they have been in business for more than 35 years and they’re still around.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Eco-friendly pesticide application.
- Small, family-owned business.
- 24/7 emergency services available.
- Reports of rude/unprofessional behavior.
- Ineffective treatments.
- High price for the quality.
Date founded: 1985
Address: 276 Taintor Dr., Southport, CT 06890