Armor Pest Defense is a family-owned business headquartered in Idaho at 1265 Parkway Drive Blackfoot, ID 83221. It has expanded to several cities and offers services in Englewood, CO, Phoenix, AZ, Kansas City, KS, Columbus, OH, and Oklahoma City, OK. It has no storefront locations, instead offering phone appointments in each city, website booking, and door-to-door sales. Its business focuses on routine and preventative treatment for common pests such as spiders, mice, ants, wasps, cockroaches, and silverfish rather than more specialized services such as intensive treatment for serious infestations and serious pests, including termites.
A few things set Armor Pest Defense apart from other pest control services. They only service residential customers, offering annual contracts for preventative, routine service schedules. They are clear that they only use non-toxic pesticides. For household infestations, Ecosure is used. For preventative treatment, BLUEguard is used. Armor does not advertise traditionally, instead employing door-to-door salespeople to canvas neighborhoods and sell annual contracts on commission.
Their contracts appeal to many homeowners looking for a comprehensive approach to dealing with everyday pests. They promise to remove and clean every wasp nest and spiderweb they can find during the course of their preventative treatment. Armor Pest Defense contends that an annual plan for preventative treatment is less expensive than paying for reactive work once an infestation occurs.
Do Armor Pest Defense’s claims match up with customer review? Frankly, no. Though reviews from genuinely satisfied customers exist, many of those still contain at least a few criticisms. The positive reviews are far outnumbered by negative reviews — some of which point out concerning and harmful business practices.
Many reviews report overly aggressive tactics from door-to-door salespeople. The reviews describe salespeople refusing to leave a property, lying about problems in the area, underrepresenting the financial obligations of the contract, or promising more than they can deliver on. Still, more reviews recount experiences like being billed for services that were not completed satisfactorily — or worse — the technician never arrived for! Several reviews talk about under-trained technicians causing property damage from negligence or ignorance. The common theme of all service-related reviews is that the company will promise whatever it takes to get you to sign the contract then their technicians will consistently under deliver.
Even the few highly rated reviews warn that you have to be very specific about what you want done and how that work should be carried out. Armor Pest Defense does offer a money-back guarantee on their annual contract, but, according to most reviews, this obligation is often shirked due to fine print, exclusions, and exceptions.
Overall, Armor Pest Defense’s reviews are overwhelmingly negative. Their annual preventative contract could be a very good deal if you have ongoing problems with more common pests like spiders, ants, and mice on your property, but be very careful to specifically direct technicians in what you want done, and read any contracts carefully before signing them.
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
The Good And The Bad test
- Non-toxic pesticides
- Annual contract
- Cleaning services
- Aggressive selling practices
- Unreliable performance
- Reportedly untrustworthy
Address: 1265 Parkway Drive Blackfoot, ID 83221