Active Pest Control Review

Overall Rating
4
Coverage
5
Overall Rating
4
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Company Review

Active Pest Control is a pest management company located at 17415 Woodruff Ave, Bellflower, CA 90706. The company provides residential and commercial pest management services throughout the entire Bellflower and Anaheim area.

Active offers standard household and commercial solutions for spiders, earwigs, silverfish, crickets, wasps, and other common pests in addition to an assortment of specialty treatments.  These include heat treatments for elimination of bed bugs and termites, full property rodent control, bee control plans, and cockroach fumigation. It also provides a service for attic cleanup, restoration, and insulation.  For more commercial clients, Active Pest Control promises to tailor a specific plan for treatment their needs dictate while assuring the best price.  For termites, Active can provide inspections, heat treatment, fumigation, and/or preventative steps.

What Active claims set it apart from its competition are the long-lasting relationships that they have built with clients.  It says its employees go out of their way to assure that they provide the best possible service to each customer.  It offers same-day service in many cases, as well as 24-hour customer service.  The company’s warranty guarantees that all customer issues will be dealt with at no cost to the customer. All termite treatments are guaranteed for 3 years.

Looking at customer reviews, it quickly becomes clear that most customers agree that Active Pest Management delivers on its promises of quality. Several customers write that Active went out of their way to schedule for them in an emergency, often getting appointment times hours later.  Indeed, as Active claimed, many customers discuss how they are longtime customers and have developed real relationships with technicians, inspectors, and management. The word passionate is repeatedly used in reference to technicians and their professionalism and punctuality are commonly praised.

There are, however, some low points in customers’ reviews of Active Pest Management.  There are a few isolated claims of rude technicians, and several customers had issues with treatments provided.  In reference to technicians providing preventative tips, several customers mentioned feeling like they were being given homework by their technicians.  Several reviewers had issues with scheduling, whether not receiving confirmation of the appointment, being told the wrong day, or not being given notice at all. 

Overall, it seems that Active Pest Control’s reviews are very slanted positive.  They do seem to establish long term relationships with customers and provide quality service.  The praise that reviews have for their technicians is beyond impressive.  Their reviews paint the picture of a hard-working and passionate team that has had a few hiccups along the way.  If you decide to use Active Pest Control for your pest management needs, you can be reasonably confident you will receive quality service from friendly professionals.

Reviewed By:
Ed Spicer

Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!

Overall Rating
4
Cost
4.5
Coverage
5
Customer Service
4
Customer Feedback
5

The Good And The Bad test

  • Passionate and knowledgeable technicians
  • Fast service and scheduling
  • Inconsistent scheduling
  • Some isolated complaints about service
Overall Rating
4
termites
Termites
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bed bugs
Bed Bugs
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mosquitos
Mosquitos
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cockroaches
Cockroaches
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spiders
Spiders
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scorpions
Scorpions
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wasps
Wasps
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hornets
Hornets
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fleas
Fleas
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ticks
Ticks
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centipedes
Centipedes
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millipedes
Millipedes
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earwigs
Earwigs
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silverfish
Silverfish
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moths
Moths
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crickets
Crickets
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User Ratings

BBB Rating
Google Reviews
5
Yepl Reviews
5

Company Details

Date Founded: 1985

Address: 101 Huntington Ct Athens, Georgia 30606

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